The Genesis Warranty
Delivering a luxurious experience, Genesis is devoted to offering a smooth and engaging interaction with each guest in our showrooms. You are our top priority every step of the way, from the moment you visit our lot to ownership and beyond. For world-class customer engagement as the owner of a deluxe vehicle, Genesis is the only choice.
|
Warranty Type |
Coverage Duration |
Coverage Details |
|
New Vehicle Limited Warranty |
5 years / 60,000 miles |
Covers the entire vehicle (bumper-to-bumper). |
|
Electric Vehicle Battery |
10 years / 100,000 miles |
Covers repair or replacement of the EV battery. |
|
Powertrain Limited Warranty |
10 years / 100,000 miles |
Covers the engine and transmission for gas vehicles. |
Genesis Servicesย
|
Service Type |
Details |
Duration/Coverage |
|
Genesis Concierge |
Complimentary personal shopping service. Assists with finding the perfect Genesis, arranging at-home test drives, scheduling appointments, and answering personalized questions. |
No specific time limit mentioned |
|
Complimentary Scheduled Maintenance |
Preventative maintenance, including interval service checkups, to maintain vehicle performance. |
3 years or 36,000 miles (whichever comes first) |
This chart provides an overview of the services offered by Genesis to enhance the ownership
Charging Genesis EVs
- Free Charging for 3 Years: Genesis EV owners can use Electrify America charging stations at no cost for the first three years.
- Charging at Tesla Stations (Starting in 2025): Beginning in 2025, Genesis EVs will have a special charging port (North American Charging Standard) that lets them charge at Tesla’s Supercharger stations across North America.
Genesis Technology
|
Tech Features |
Details |
Access/Usage |
|
Genesis Intelligent Assistantยฎ |
Smartphone app that offers connected services, remote control features, and comprehensive vehicle health reports. |
Available on Apple Store and Google Play |
|
Over-the-Air (OTA) Updates |
Wireless updates for software that enhance safety, performance, and features without needing a service center visit. |
Automatic updates directly to the vehicle |
|
Genesis Pay |
Allows drivers to reserve and pay for parking, fuel, and charging using the infotainment screen or mobile app. |
Requires credit card enrollment; available via the Genesis Intelligent Assistant app |